Commercial direction
Availability, booking pace, positioning and agreed pricing actions.
COMPLETE MANAGEMENT
Rental performance depends on commercial and operational decisions staying aligned. HostKeeper coordinates the agreed scope and gives the owner a readable view of results, open issues and next actions.
Availability, booking pace, positioning and agreed pricing actions.
Communication, arrival preparation, onsite support and departure follow-up.
Housekeeping, staff, supplies, maintenance, incidents and service providers.
Objectives, approvals, reporting and the next action attached to each priority.
The assessment reviews listings, guest communication, cleaning arrangements, maintenance needs and owner reporting. We confirm the services, responsibilities and costs before management starts.
HostKeeper coordinates the management work agreed for your villa. You set your priorities and approve the budget and spending rules. The agreement identifies which expenses you pay directly and which are handled on your behalf.
Cleaning charged to guests is handled separately from the management commission. Repairs, supplies, utilities and other villa expenses must be accounted for separately.
Three months of management fees offered, then 19% of rental revenue after booking-platform fees. Guest cleaning charges are separate. Villa operating expenses and taxes remain separate from the management commission.
Franck brings 21 years of renovation experience in France. Surya leads local operations in Bali. The first assessment connects the condition of your villa with the practical work needed to manage it.
During the assessment, agree on how you will communicate with the local team, what information you will receive and which expenses need your remote approval. Reporting arrangements and decision-making should account for your time zone. The owner-workspace demonstration lets you explore a proposed format before the details are confirmed for your villa.
View a demonstration of the owner workspace to understand the proposed reporting and follow-up. The demonstration uses illustrative information; it does not show the financial results of a villa managed by HostKeeper.
We review your villa and priorities, then confirm the scope, fees, spending rules and practical handover. Existing bookings and access to listing accounts need to be reviewed as part of that handover.
The management commission is calculated on rental revenue after booking-platform fees. See the fee page for a worked example with clearly stated assumptions.
Uluwatu and the Bukit are our priority. For a property outside this area, contact us so we can confirm whether we can provide the agreed service at its location.
No. An assessment considers the villa, its location and the proposed scope of work. Any rental forecast is an estimate with stated assumptions, rather than a guaranteed income.
An owner of a fictional Uluwatu villa wants fewer scattered messages and a clearer view of outstanding decisions. The initial discussion identifies bookings, supplier coordination and expense approvals as separate needs. Before starting, the owner and proposed manager record which tasks belong in the agreement, who can approve purchases and which information the owner expects to receive. Setup then gathers the authorised access, property information and existing commitments needed for those tasks. The reporting example connects a booking question, a maintenance proposal and a completed check to their respective next steps. This fictional workflow explains an agreement; it adds no performance guarantee or service promise.
For each unresolved subject, record the question, the person expected to decide and the evidence needed. Show accepted, deferred and rejected choices separately. A reporting figure becomes more useful when the owner can understand its consequence and next action. Review the written scope when a new task appears, and confirm responsibility before treating that task as included.
| Stage | Recorded subject | Responsibility | Evidence or next step |
|---|---|---|---|
| Owner need | Reduce scattered maintenance messages | Owner defines the reporting need | Agree one issue register |
| Agreed scope | Purchase approval arrangement | Authority stated in the agreement | Record the approval route |
| Setup | Existing booking commitments | Authorised coordinator gathers information | Check dates and pending obligations |
| Reporting | Repair proposal remains undecided | Named owner decision required | Compare proposal and supporting observation |