Secure access
Owner portalYour villa, approvals and messagesVilla administrationManagement, schedule and accessHostKeeper managementCompany command centreTeam portalTasks and on-site follow-up
Let's talk about your villa
EN
ENEnglishFRFrançaisIDBahasa IndonesiaDEDeutschRUРусский

COMPLETE MANAGEMENT

Complete villa management in Uluwatu

Rental performance depends on commercial and operational decisions staying aligned. HostKeeper coordinates the agreed scope and gives the owner a readable view of results, open issues and next actions.

01

Commercial direction

Availability, booking pace, positioning and agreed pricing actions.

02

Guest operations

Communication, arrival preparation, onsite support and departure follow-up.

03

Property operations

Housekeeping, staff, supplies, maintenance, incidents and service providers.

04

Owner decisions

Objectives, approvals, reporting and the next action attached to each priority.

A scope agreed around your villa

The assessment reviews listings, guest communication, cleaning arrangements, maintenance needs and owner reporting. We confirm the services, responsibilities and costs before management starts.

Who is responsible for what?

HostKeeper coordinates the management work agreed for your villa. You set your priorities and approve the budget and spending rules. The agreement identifies which expenses you pay directly and which are handled on your behalf.

Cleaning charged to guests is handled separately from the management commission. Repairs, supplies, utilities and other villa expenses must be accounted for separately.

Three months offered, then a clear commission

Three months of management fees offered, then 19% of rental revenue after booking-platform fees. Guest cleaning charges are separate. Villa operating expenses and taxes remain separate from the management commission.

Local operations and renovation experience

Franck brings 21 years of renovation experience in France. Surya leads local operations in Bali. The first assessment connects the condition of your villa with the practical work needed to manage it.

Own a villa while living in Australia?

During the assessment, agree on how you will communicate with the local team, what information you will receive and which expenses need your remote approval. Reporting arrangements and decision-making should account for your time zone. The owner-workspace demonstration lets you explore a proposed format before the details are confirmed for your villa.

Explore the owner workspace

View a demonstration of the owner workspace to understand the proposed reporting and follow-up. The demonstration uses illustrative information; it does not show the financial results of a villa managed by HostKeeper.

Villa management questions

What happens before management starts?

We review your villa and priorities, then confirm the scope, fees, spending rules and practical handover. Existing bookings and access to listing accounts need to be reviewed as part of that handover.

What does the 19% apply to?

The management commission is calculated on rental revenue after booking-platform fees. See the fee page for a worked example with clearly stated assumptions.

Do you cover areas outside the Bukit?

Uluwatu and the Bukit are our priority. For a property outside this area, contact us so we can confirm whether we can provide the agreed service at its location.

Is rental income guaranteed?

No. An assessment considers the villa, its location and the proposed scope of work. Any rental forecast is an estimate with stated assumptions, rather than a guaranteed income.

Management, figures and owner follow-up

Request your free villa analysis

Published by HostKeeper Bali ·

Fictional example: agreeing the management scope

An owner of a fictional Uluwatu villa wants fewer scattered messages and a clearer view of outstanding decisions. The initial discussion identifies bookings, supplier coordination and expense approvals as separate needs. Before starting, the owner and proposed manager record which tasks belong in the agreement, who can approve purchases and which information the owner expects to receive. Setup then gathers the authorised access, property information and existing commitments needed for those tasks. The reporting example connects a booking question, a maintenance proposal and a completed check to their respective next steps. This fictional workflow explains an agreement; it adds no performance guarantee or service promise.

Decision: keep a register of choices alongside the figures

For each unresolved subject, record the question, the person expected to decide and the evidence needed. Show accepted, deferred and rejected choices separately. A reporting figure becomes more useful when the owner can understand its consequence and next action. Review the written scope when a new task appears, and confirm responsibility before treating that task as included.

Filled decision-register example for the fictional owner
StageRecorded subjectResponsibilityEvidence or next step
Owner needReduce scattered maintenance messagesOwner defines the reporting needAgree one issue register
Agreed scopePurchase approval arrangementAuthority stated in the agreementRecord the approval route
SetupExisting booking commitmentsAuthorised coordinator gathers informationCheck dates and pending obligations
ReportingRepair proposal remains undecidedNamed owner decision requiredCompare proposal and supporting observation

Download the CSV template

Villa owner guides by Bali area

Useful owner resources

Start with the real situation of your villa.

WhatsApp
Indicative conversion as of 22 Sep 2026. The quoted amount is binding.