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VILLA OPERATIONS

Coordinate villa operations, staff and maintenance.

Clear roles and traceable follow-up help daily teams work consistently and keep the owner informed when a decision is required.

01

Standards & routines

Responsibilities, schedules, checklists and quality controls made explicit.

02

Incident qualification

Urgent, corrective and preventive subjects separated with context.

03

Approval & action

Owner rules guide spending, providers and emergency decisions.

04

Resolution & control

Completion is documented and the result checked before closure.

05

Housekeeping, linen & readiness

Between stays: cleaning, room checks, linen, inventory and completion photos. Frequency, products, staffing and laundry are specified in the quote.

06

Pool & garden care

Schedule visits, monitor water and equipment, organise garden care and report issues with photographs. Products, repairs and replacements are distinguished from the service fee.

SERVICE PRICES

Our prices, clearly stated.

Indicative conversion as of 22 Sep 2026. The quoted amount is binding.

Cleaning and turnover

  • Regular cleaning

    $9.82/ visit

    2 hours per visit

    Tasks are prioritised within the 2 hours. Deep cleaning and laundry are charged separately.

    Included services — Regular cleaning

    Routine cleaning of agreed areas; sweeping and mopping; dusting accessible furniture; cleaning toilets, basins and showers; wiping kitchen worktops; making beds; emptying bins into the designated on-site area.

  • Between-stay preparation

    From$11.22/ visit

    Depends on property size and number of rooms

    Laundry, linen rental and amenity purchases are extra.

    Included services — Between-stay preparation

    Change bed linen and towels using clean linen supplied by the owner; make beds; clean bedrooms, shared areas, bathrooms, kitchen surfaces and floors; empty bins; arrange supplied amenities; check readiness and report visible issues.

  • Deep cleaning

    From$67.29/ package

    Depends on villa size and condition

    Work at height, post-construction cleaning and specialist treatments require a separate quote.

    Included services — Deep cleaning

    Detailed cleaning of bathrooms, accessible tiles and grout; degreasing suitable kitchen surfaces; cleaning skirting boards, corners, accessible areas under furniture, interior windows, and agreed floors and surfaces.

Garden care

  • One-off garden care

    From$11.22/ visit

    Depends on garden area

    Plants, fertiliser, tree work and off-site waste removal are extra.

    Included services — One-off garden care

    Watering during the visit; weeding; light shrub pruning; mowing accessible lawns if agreed; collecting leaves; tidying beds and bagging green waste on site.

  • Monthly garden care

    From$44.89/ month

    Visit frequency specified in the quote

    Price depends on garden area. Daily watering between visits is not included.

    Included services — Monthly garden care

    Scheduled weeding, light pruning, lawn care if agreed, leaf collection and watering during visits; visual plant checks and reporting additional care needs.

  • Overgrown garden restoration

    From$25.25/ intervention

    Depends on layout, area and condition

    Tree felling, landscaping and off-site waste removal require a separate quote.

    Included services — Overgrown garden restoration

    Weeding overgrown areas; agreed pruning of accessible shrubs; collecting leaves and plant debris; tidying beds and bagging green waste on site.

Pool care

  • Pool maintenance

    $8.42/ visit

    Schedule to be agreed

    Tasks, visit frequency, and the supply and cost of treatment products and consumables are specified in the quote before booking.

    Included services — Pool maintenance

    Routine pool cleaning and maintenance according to the tasks agreed in the quote.

Prices and booking conditions

Starting prices depend on property size, condition and requested services. The final price is agreed before any work.

Regular cleaning is IDR 175,000 per 2-hour visit. Visits are scheduled by mutual agreement and billed according to the number completed.

Laundry, linen purchases, guest amenities, plants, fertiliser and off-site waste removal are itemised separately where needed.

Location, travel fees, applicable taxes and additional requirements are specified in the quote before booking, together with staff, schedules, equipment, supplies and photography deliverables.

Complete management: 19% of rental revenue after platform fees, excluding guest cleaning fees. The first 3 complete months remain at 0% management commission. View management terms →

Useful owner resources

Start with the real situation of your villa.

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Indicative conversion as of 22 Sep 2026. The quoted amount is binding.